The short version: Sinopé makes the right thermostat for Quebec homes with electric baseboard heating, particularly if you have 2-wire wiring, want Hydro-Québec’s Hilo demand-response integration, or are building out a whole Sinopé ecosystem across multiple zones. For HomeKit users or homes with 4-wire wiring, Mysa V2 is the alternative worth comparing.

Who Makes Sinopé

Sinopé Technologies is based in Saint-Eustache, Quebec. Founded in 2013, the company focuses on smart home devices for the Quebec and Canadian market, with particular strength in electric heating control, the dominant heating type in Quebec.

The Quebec connection matters: Sinopé thermostats are designed for the mix of baseboard heaters, convectors, and in-floor heating common in Quebec homes. Their Neviweb ecosystem integrates with Hydro-Québec’s Hilo platform, something no other baseboard thermostat offers.

The Sinopé Lineup

Sinopé sells two main categories of baseboard thermostat:

Wi-Fi models (TH1300WF, TH1500WF): connect directly to your home Wi-Fi, no hub required. Simpler setup; fewer ecosystem integration options.

Zigbee models (TH1300ZB, TH1500ZB): require the Neviweb hub (~$70–80 CAD) plugged into your router. Once the hub is running, the Neviweb app unlocks richer automation, whole-home group scheduling, and Hilo demand-response participation.

Which to choose: If you’re adding one thermostat and want Wi-Fi app control above all, the Wi-Fi models work without extra hardware. If you’re equipping multiple zones and want Hilo integration or a fully integrated home system, the Zigbee models are the better long-term investment.

Design

Sinopé thermostats have a clean, understated appearance: a white rectangular unit with a backlit LCD display showing current and set temperatures. The display is larger than Mysa’s and easier to read from across a room.

Physical controls include buttons for manual temperature adjustment without the app. Sinopé’s design language stays consistent across their product line (thermostats, plugs, dimmers), so a home fully equipped with Sinopé devices has a cohesive aesthetic.

Compatibility

Voltage and wiring, the key advantage over Mysa:

Model Voltage Wiring
TH1300ZB / TH1300WF 120V 2-wire or 4-wire
TH1500ZB / TH1500WF 240V 2-wire or 4-wire

Sinopé’s 2-wire compatibility is the most important practical differentiator from Mysa V2 (which requires 4 wires). Older Quebec homes, and older homes across Atlantic Canada and Ontario, often have 2-wire baseboard circuits. If you pull your thermostat faceplate and see only two wires, Sinopé is your smart thermostat option without rewiring.

Heating types supported:
– Electric baseboard heaters ✓
– Fan-forced electric heaters ✓
– Electric convectors ✓
– In-floor electric radiant (check wattage) ✓
– Central HVAC ✗ (Sinopé is line-voltage only)

The Neviweb Ecosystem

Neviweb is Sinopé’s proprietary smart home platform, accessed through the Neviweb app. With the hub installed, it offers:

  • Whole-home dashboard: All zones on one screen, each controllable independently
  • Group scheduling: Set one schedule for all bedrooms, another for common areas
  • Away / vacation mode: Drop all zones to a minimum temperature with one tap
  • Energy reports: Per-device kWh consumption and cost estimates
  • Hilo integration: Connect Sinopé Zigbee thermostats to Hydro-Québec’s demand-response platform

Hilo (Hydro-Québec demand response): This is Sinopé’s most distinctive offering. Quebec homeowners enrolled in Hilo earn bill credits during peak demand events, typically 20–30 events per year in winter. Participating requires a Sinopé Zigbee thermostat and the Neviweb hub. The Hilo app handles enrollment.

No other baseboard thermostat in Canada integrates with Hilo. For Hydro-Québec customers, this is a concrete ongoing financial benefit that Mysa doesn’t offer.

Smart Home Ecosystem

Wi-Fi models:
– Amazon Alexa: Yes
– Google Home: Yes
– Apple HomeKit: No

Zigbee models (via hub):
– Amazon Alexa: Yes (via SmartThings hub or Neviweb)
– Google Home: Yes (via SmartThings or Neviweb)
– Apple HomeKit: No
– Samsung SmartThings: Yes (Zigbee integration)

Sinopé does not support Apple HomeKit on any model. For HomeKit users with baseboard heating, Mysa V2 is the only option.

Installation

Wi-Fi models: Straightforward for anyone comfortable turning off a breaker and connecting wires. The Neviweb app provides a wiring diagram. 2-wire installation is simpler than 4-wire.

Zigbee models: Same installation process for the thermostat, plus hub setup: plug the hub into your router, connect it to the Neviweb account, and pair thermostats through the app. Budget an extra 20–30 minutes for the first hub setup.

Line-voltage safety: The same cautions apply as for any baseboard thermostat. Turn off the breaker, verify power is off with a voltage tester, and call a licensed electrician if you’re uncertain about your wiring.

App & Features

The Neviweb app handles scheduling, remote control, energy reporting, and multi-zone management. The interface is functional but less polished than Mysa’s. The energy reporting is useful: per-zone consumption in kWh with historical charts.

Key features:
– Weekly schedules with per-day customization
– Away mode (drop all zones to a minimum)
– Frost protection (minimum temperature hold, critical for Quebec cottages)
– Energy consumption reports
– Hilo demand-response events (Zigbee models via Hilo app integration)

Rebate Eligibility in Quebec

Sinopé models have appeared on Énergir’s rebate qualifying list in past program years. For Hydro-Québec customers, the Hilo program provides ongoing credits rather than a one-time rebate.

Current eligibility varies; verify with Énergir’s current list before purchasing. See Quebec Smart Thermostat Rebates (Énergir / Hydro-Québec) for the full Quebec rebate picture.

Price & Warranty

Model Price (CAD) Hub needed
TH1300WF (120V Wi-Fi) ~$99–109 No
TH1500WF (240V Wi-Fi) ~$99–109 No
TH1300ZB (120V Zigbee) ~$79–99 Yes (~$70–80)
TH1500ZB (240V Zigbee) ~$79–99 Yes (one hub covers multiple units)
Warranty 2 years N/A
Subscription None N/A

For a 6-thermostat home using Zigbee models: roughly $474–594 for thermostats + one hub at ~$75 = $549–669 total. Compare that to Mysa V2 at 6 × ~$124 = $744. Sinopé costs meaningfully less for multi-zone installations.

Pros & Cons

Pros:
– 2-wire compatible, works in older homes where Mysa doesn’t
– Hilo (Hydro-Québec demand response) integration, unique to Sinopé
– Lower per-unit cost than Mysa
– Neviweb ecosystem scales well across multi-zone homes
– Quebec-made; strong local market knowledge

Cons:
– No Apple HomeKit (Wi-Fi or Zigbee models)
– Zigbee models require a hub, an extra cost and setup step
– Separate models for 120V and 240V (must order the right one)
– App less polished than Mysa’s
– Zigbee ecosystem depends on the hub staying online; a hub failure affects all thermostats

Sinopé models: TH1300WF, TH1500WF, TH1300ZB, TH1500ZB, with voltage, wiring, hub, Hilo, price

The Verdict

Sinopé is the right call for:
– Quebec homeowners with Hydro-Québec who want Hilo demand-response integration
– Homes with 2-wire baseboard wiring where Mysa doesn’t work
– Multi-zone installations where Sinopé’s lower per-unit price adds up
– Homes building a full Sinopé ecosystem across thermostats, plugs, and dimmers

Consider Mysa V2 instead if:
– You use Apple HomeKit
– Your home has 4-wire wiring and you prefer no hub
– You want a single model that handles both 120V and 240V

Full comparison: Mysa vs Sinopé: Which Line-Voltage Smart Thermostat Wins?

Frequently Asked Questions

Does Sinopé work with 2-wire baseboard wiring?
Yes, this is one of Sinopé’s main advantages over Mysa V2. Both the Wi-Fi and Zigbee models support 2-wire installation, making them compatible with older homes that Mysa can’t serve.

Does Sinopé integrate with Hilo (Hydro-Québec)?
Yes, but only with Zigbee models and the Neviweb hub. Wi-Fi Sinopé models do not connect to Hilo. Once set up, Hilo integration earns bill credits for participating in peak demand events.

Do I need the hub for Sinopé to work?
Only for Zigbee models. Sinopé’s Wi-Fi models (TH1300WF, TH1500WF) connect directly to your router without any hub. Zigbee models require the Neviweb hub.

Does Sinopé support Apple HomeKit?
No. No Sinopé thermostat model supports Apple HomeKit. For HomeKit-compatible baseboard thermostats, see Mysa V2.

How do I know if my baseboard heater is 120V or 240V?
Check the circuit breaker: a double-pole breaker (two tied switches) indicates 240V, a single breaker indicates 120V. You can also check the heater’s label or count the wires in the thermostat box. See 120V vs 240V Thermostats: What Canadian Homes Need to Know.

Is Sinopé ENERGY STAR certified?
Yes. Sinopé’s main thermostat models carry ENERGY STAR certification, making them eligible for qualifying Canadian utility rebate programs.